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Terms and Conditions of Mă-Kè Bonsai Website and Nursery

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Important Notice

Please read these terms and conditions carefully before using the Mă-Kè Bonsai website (www.makebonsai.com). By accessing and using this website, you agree to these terms. If you do not agree, you should not use this website.

Provider Details

This website and the goods and services offered through it are provided by Mă-Kè Bonsai. References to "we," "us," and "our" refer to Ma-Ke Bonsai; "you" and "your" refer to the website user and customer.

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Changes to Terms

We may modify these terms at any time. Changes take effect once posted on the website. Please review these terms regularly to ensure you are aware of any changes.

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Definitions

Class: Refers to any course, workshop, or class offered by us.
Conditions: These terms as outlined here and amended periodically.
Goods: Items offered for sale on our website or at our locations.
Nursery: Our nursery as listed on our website.
Services: All services provided through this website, including classes.
Studio: Our studio locations as detailed on our website.

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Use of Facilities and Classes

  • Access to our nursery and studios is conditional on compliance with our rules and may be restricted for maintenance or other reasons without notice.

  • Users must be at least 16 years old to attend classes or use the facilities independently. An adult must accompany children aged 13 to 16.

  • You agree to adhere to our studio rules, dress appropriately for the conditions, and arrive at least 10 minutes before classes start.

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Booking Classes

An account is required to book classes.

  • You can book classes online in advance. We offer block booking at a discount.

  • Class availability is limited and not guaranteed.

  • Cancellations must be made at least 72 hours in advance to receive a credit; otherwise, your account will be charged.

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Advantage Pass

Issued under certain conditions, the Advantage Pass expires one month from issuance.

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Pricing and Expiry

  • Class prices and details are available on our website and subject to change.

  • Classes expire 12 months after purchase.

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Goods Return Policy

  • Goods may be returned within 14 days in original condition for a full refund.

  • Perishable goods orders can be changed or cancelled before dispatch. 

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Bonsai Care and Boarding

  • We are not responsible for loss or damage to bonsai left in our care.

  • Full refunds for boarding cancellations are available if made more than four weeks in advance; 50% refund if made between four weeks and one week.

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Website Use

  • Access to our site is temporary and subject to change.

  • You must not use the website content for commercial purposes without a license.

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Intellectual Property

  • All content and software on this website are protected by intellectual property laws. Unauthorized use is prohibited.

 

Risk and Ownership

  • Risk of loss for goods passes to you upon delivery, but ownership remains with Mă-Kè Bonsai until full payment is received.

 

Limitation of Liability

  • We are not liable for any personal injuries or damage occurring at our facilities unless due to our negligence.

 

Personal Belongings

  • Personal belongings are brought into our premises at your own risk.

 

Governing Law

  • These terms are governed by Portugese Law, and any disputes will be subject to the jurisdiction of Portugese courts.

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Complete Agreement

  • These Conditions, along with our Privacy Policy and any other relevant policies, constitute the entire agreement between you and us regarding your use of our website.

  • This document is the official terms and conditions for Ma-Ke Bonsai, effective as of the last update. Please ensure you understand and agree to all conditions before using our services and purchasing our goods.

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